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Jan, 2017 In its effort to clean up a mistake it made on 1.9 million red light and speed-camera tickets, Mayor Rahm Emanuel's administration has erred again.
In a mass mailing last week to recipients of those tickets, City Hall offered a second chance to appeal the violations. The effort was intended to fend off a class-action lawsuit alleging the city failed to give ticket holders adequate time or notice the first time around.
One problem: The city's ticket website is not allowing many ticket holders to view the violation video or photographic evidence used to issue the fines in the first place.
One attorney said many of his clients who got letters from the city are getting error messages when they go to view their violations, some more than 6 years old.
"It's alarming to me that they would do something like this," said Kimberly Slider, 46, of Sauk Village, who received notices on five red light camera tickets she received in 2010 and 2011. "Of the five, I could only see two of the videos.
"They are just up to the same old money-grabbing tactics," said Slider, an attorney in the consumer fraud division of the Illinois attorney general's office. "I know these tactics when I see them."
Emanuel's Transportation Department spokesman, Michael Claffey, said Friday that "as soon as the city was alerted to this problem, we immediately contacted our vendors for the automated enforcement programs, and they are adding additional resources to get every violation uploaded as soon as possible."
Claffey said the process may take several days, and that to ensure everyone has ample time to contest their violations, the city is extending the deadline for filing the new appeals by two weeks to Feb. 19.
The city offered no explanation for the glitch, but Claffey said some of the data from older tickets — from 2010 and 2011 — still has yet to be uploaded into the system. He also suggested high traffic on the website might be to blame.
"We are updating our website this evening to alert people to the issue and the extension to contest violations," he said.
Claffey also cautioned people to make sure they are checking the correct database on the city's website. Red light camera tickets and speed camera tickets have to be looked up separately, and an error message will appear if the citation number is plugged into the wrong database.
Asked what the city is going to do for those who have already discarded their notices because of the frustration at being unable to see the violation video, Claffey said, "All we can do is apologize."
Claffey added that violation videos can be viewed by entering a vehicle owner and vehicle tag number.
The mass mailing to nearly 1.2 million recipients of 1.9 million tickets offers a second chance to appeal red light camera violations issued between May 23, 2010, and May 14, 2015, or speed camera tickets since May 2012, which is when that program began.
The appeals offer by the city follows a ruling last year by Cook County Circuit Court Judge Kathleen Kennedy denying the city's motion to dismiss a class-action lawsuit alleging the city violated due process by failing to mail out second notices and wait the full 25 days required by law to assess late fees.
Chicago attorney Jacie Zolna, who filed the suit, has called the Emanuel administration's effort to force people to relitigate the city's illegal behavior a sham. On Friday, he scoffed at the idea the city would allow his clients to appeal violations when they cannot see the evidence used to fine them.
"I think they've got another problem here," he said. "It appears to me they have a difficult time doing anything right."
The notice instructs ticket holders to visit the city's website at www.cityofchicago.org/review, but after plugging in the citation and license plate numbers to view the video, many see only the error message "invalid citation/pin number combination."
Zolna said no photos or video were available on 18 of 37 cases of which his office is aware, including two violations sent to him personally. The dates on tickets where no video is available range from 2009 all the way through 2015, Zolna said.
Of six notices for rehearing sent to the Chicago Tribune for violations on company cars, the video evidence was unavailable on only one, a red light camera ticket from 2010.
Zolna's suit was among half a dozen lawsuits that followed a Tribune investigation of corruption and mismanagement within the city's $600 million red light program. The series exposed a $2 million City Hall bribery scheme that brought the traffic cameras to Chicago as well as tens of thousands of tickets that were issued to drivers unfairly.
The investigation found malfunctioning cameras, inconsistent enforcement and millions of dollars in tickets issued purposely by City Hall even after transportation officials knew that yellow light times were dropping below the federal minimum guidelines.
Throughout the scandal, the Emanuel administration has been reluctant to issue refunds, in some cases forcing drivers to file paperwork and apply for a rehearing process some critics have called onerous.
Former City Hall operative John Bills was sentenced to 10 years in prison for taking hundreds of thousands of dollars in bribes to steer tens of millions of dollars in red light camera contracts to an Arizona company, Redflex Traffic Systems Inc. The former CEO of the company was sentenced to 2 1/2 years in federal prison.
According to testimony at his federal trial, Bills took a cash bribe of up to $2,000 for each of the 384 red light cameras that were installed while he oversaw the program. The Tribune found that up to 40 percent of those cameras made intersections more dangerous by increasing injuries from rear-end crashes by 22 percent.
One of the suits that stemmed from the scandal was filed by the Emanuel administration itself, seeking more than $350 million in damages from Redflex.
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